Frequently Asked Questions
General
Is parking free?
Yes. We have onsite free parking. We encourage carpooling when possible as our lot can get full. We do not charge for parking.
What are your hours?
We open at 6pm and run until 11pm. You must be in line no later than 11pm to enter the Haunt. We close our parking lot entrances at 11pm, and will not admit new arrivals after 11pm. We are open every Friday and Saturday in October, and open the last two Sundays 20th and 27th as well as Thursday October 31 and Friday November 1st
Are you open when it rains?
We are open through all weather. We will only close if the weather poses a threat to the safety of customers or staff, such as in the case of lightning storms or other severe weather. Regular rain does not stop operations and we will operate through downpours! If it’s expected to rain the night you attend we encourage wearing appropriate rain gear and shoes, as the trail is entirely outdoors.
What should I bring?
We encourage closed toe shoes that are comfortable to walk in, and can get muddy. Our trail is entirely outdoors and 1 mile long. Some spots can get muddy and in rain puddles may form in the trail. We recommend you secure personal belongings and leave what you can in your car. We are unable to search the trail during operating hours for lost belongings.
I lost my phone/jewelry/gloves etc on the trail…
Due to the scale of the Haunt and the nature of our lighting system we cannot search for lost items during operating hours. We search for lost items the morning after when the sun is up but cannot guarantee that we will find the lost items. If you lost an item please let our ticket booth know and you can fill out a contact card, or you can email us here- contact@myhauntedforest.com. We encourage you to secure all items on your person or in your vehicle. We cannot be held liable for lost or stolen items. In some situations we will allow you to search the trail yourself outside of operating hours, this must be pre-arranged. Do not enter the property outside of operating hours without prior approval as this will be considered trespassing.
What happens if I break the rules?
You will be asked to leave the property without a refund. In extreme situations the local authorities may be contacted. Our rules and policies are in place to protect you and our staff.
What is your drinking/smoking policy?
We do not allow outside drink on the property, and absolutely no smoking on the property. We hold the right to turn away anyone who is clearly intoxicated without refund.
Can I bring pets?
We do not allow pets at the Haunted Forest. Service animals are permitted. Please be aware we do have free-ranging farm dogs and cats on the property who call the Haunt home.
Can I come in costume?
Yes! We encourage costumes, be they halloween costumes or medieval garb. For safety reason we do not permit masks, and do not allow prop weaponry.
Can I bring a flashlight?
We do not allow flashlights on the trail, as this can ruin others' experiences and hurt our actors' night vision. Glow sticks are allowed. Please do not bring any flashlights or flashing lights into the haunt.
Is there food?
We do have a couple food trucks attend the Haunt as vendors each year. Check our Facebook page for updates.
What is the bathroom situation?
We have porta potties at the Haunt for bathroom needs. These can be found in the parking lots and near the front gate.
Can I volunteer as a scare actor?
Yes! We do accept volunteers for The Haunted Forest. Please visit this page for more info.
Can I take a wheelchair or mobility scooter through the Haunt?
Our trail has been navigated by wheelchair or mobility scooter before, but it’s often easier with friends or family's help. There are some inclines on the trail and we do have a ramped vortex tunnel. The trail can get muddy in some sections, and it is not paved.
Are there restrictions for people who are pregnant or have other health concerns?
Please consult with your doctor on if an intense fright experience is appropriate for your condition. We do not advise those with the following conditions to enter the Haunt- pregnancy, epilepsy, bladder control issues, breathing problems, heart conditions, extreme phobias, neck or back injuries or other such pre-existing conditions. Please consult with your doctor if you have any concerns.
Content
Is this kid friendly?
The Haunted Forest is advised for 10 and older after 7pm, but is by parents discretion. The first hour of the Haunt is family friendly, and we encourage families with younger children to visit from 6pm-7pm.
Are there flashing lights or fog machines?
The Haunted Forest does use strobe lights and fog machines. If you have a condition that makes you sensitive to either, we cannot advise you to enter the Haunted Forest.
Are there chainsaws or clowns?
We are a medieval themed Haunted Forest. As such we do not have any ‘electric swords’. We do not have any classic clowns, but watch out for our jesters.
Will actors touch me/what happens if I touch an actor?
We are a no-touch haunt. Actors will not intentionally touch you (although accidental contact can occur) Under no circumstances should you physically interact with our actors. If you punch or otherwise physically harm any actors we will have to contact autorites and our security staff will be notified. We do have security cameras throughout the haunt for the safety of our staff and guests.
How scary is it?
That depends on you. Some guests find the Haunted Forest very scary, but everyone is different. Regardless of how scared you are, we promise to provide a unique experience, as the only medieval themed Haunt in WA, where we introduce a new story line every year.
Length
How long is the Trail?
The Haunt is 1 mile long, and takes anywhere from 20 minutes to 45 minutes to traverse, all dependent on how fast you move through the trail.
How long is the wait?
On peak nights (such as Saturdays and Halloween) the wait can be up to an hour. We do our best to keep wait times under 40 minutes. Outside of peak times wait times can be as short as 5 minutes. We will have entertainers in the line as well as vendors for shopping.
Tickets
What are FAST PASS tickets?
Fast Pass tickets give you several perks, such as a larger time slot window, exclusive access to some Fast Pass only areas, and use of the Fast Lane to enter the Haunt. You can upgrade on site, or purchase Fast Pass tickets in advance.
Where can I get tickets?
We encourage buying tickets online in advance, as we do sell out. It is strongly recommended to buy tickets before you make the drive. We will process on site sales if tickets are available.
How do Time Slots work?
We’ve introduced Time Slots to help manage attendance and keep wait times reasonable. These Time Slots are not reservations and are not a guarantee that you will be in the attraction during your time. We encourage you to arrive during the Time Slot you selected, but will do our best to accommodate you if you arrive outside your Time Slot however arriving outside your Time Slot may lead to longer wait times.
Can I enter early?
Entering before your time slot is dependent on current queue line conditions. If the queue line is backed up we may request you wait until your time slot to enter the queue.
Do you offer discounts?
We do not currently offer discounts.
What is your refund policy?
We do not offer refunds or Please reach out to us at this email contact@myhauntedforest.com.
What if I can’t attend the night my ticket is for?
Please try to rebook your ticket via our ticket seller, or contact us here to rebook your tickets for a different night contact@myhauntedforest.com.
What are memberships?
We have lifetime memberships (ARCANE FELLOWSHIP). It give you exclusive perks at the Haunted Forest. You can learn more here.
https://myhauntedforest.com/lifetime-membership