Frequently Asked Questions Is this event outdoors? We are an entirely outdoor facility and we advise wearing shoes suitable for all weather conditions and uneven terrain. When are you open? We are open every Friday and Saturday in October from 6 pm to 11 pm. Additionally, we will be open during the last three Sundays of October from 6 pm to 9 pm. Furthermore, we have a special opening on Thursday, October 27th, from 6 pm to 9 pm. Are you open when it rains? We are open rain or shine. Operations will only be suspended in the event of severe weather that poses a safety risk, such as lightning storms. Regular rain does not affect our operations, and we will continue operating even during downpours. If rain is expected on the night you attend, we recommend wearing suitable rain gear and footwear, as the trail is completely outdoors. Is parking free? Yes. We have onsite free parking. We encourage carpooling when possible as our lot can get full. We do not charge for parking. Are you wheelchair accessible? Due to uneven ground and weather conditions that affect the footing, are facility is not wheelchair accessible. I lost my phone/jewelry/gloves etc on the trail… We are unable to search for lost items during operating hours. If you have lost an item, please inform our ticket booth or email us at email@example.com. However, we cannot guarantee the retrieval of lost items. Please secure your belongings, as we are not responsible for lost or stolen items. Unauthorized entry outside of operating hours is considered trespassing. What is your drinking/smoking policy? We do not allow outside drink on the property, and absolutely no smoking on the property. We hold the right to turn away anyone who is clearly intoxicated without refund. Can I bring pets? We do not allow pets at My Haunted Forest. Service animals are permitted. Please be aware we do have free-ranging farm dogs and cats on the property who call the facility home. Can I come in costume? Yes! Costumes are welcome. For safety reason we do not permit masks, and do not allow prop weaponry. Can I bring a flashlight? Outside light is not permitted. Glowsticks are allowed however. Do you have restrooms? We have portable toilets on site. Are there flashing lights or fog machines? We utilize a variety of special effects such as strobe lights, UV lights and fog machines. Will actors touch me? We are a no-touch haunt. Actors will not intentionally touch you (although accidental contact can occur). Under no circumstances should you physically interact with our actors. Intentional contact with any personnel may result in the immediate removal of your party with no refunds. How scary is it? We promise to provide a unique experience, but it is difficult to measure how scary you may find it. How long is the trail? The trail is about one mile long with varying terrain. How long is the wait? Wait times vary from night to night and may be up to an hour or more during peak hours. Wait times are often shorter earlier in the evening. Can I buy tickets on site? We encourage buying tickets online in advance, as we do sell out. We accept cash and card on site. What are Fast Pass tickets? Fast Pass Tickets provide you access to a shorter line and quicker entry into My Haunted Forest. How do time slots work? We recommend arriving at the beginning of your time slot to ensure the shortest wait time. However this is not a guarantee of when you will enter into My Haunted Forest. Do you offer discounts? Watch for ticket specials on our social media! We offer military discounts with valid ID at the box office. What is your refund policy? We do not offer refunds. What if I can’t attend the night my ticket is for? Please contact us at firstname.lastname@example.org to exchange your ticket for another night. What is low scare hour? Low scare hour is from 6pm - 7pm. This is a great time for families with young kids to come through and experience the haunted forest. Animatronics are turned on, actors will be in costume and interact with you, but they will not attempt to scare you. This is open up to all ages.