Terms & Conditions of Entry

By purchasing a ticket to My Haunted Forest dba The Haunted Forest at Grand Farms, you agree to the following terms and conditions of participation:

Rules of Conduct

To ensure guest and staff safety, the following rules are strictly enforced. Violation of any rule may result in immediate removal from the premises without refund.

• Do not touch any actors, staff, or props. This is a no-contact attraction. Actors will also not touch patrons. 
• No weapons (including replicas), alcohol, or drugs are permitted on the property.
• Smoking or vaping is only allowed in the parking lot or personal vehicle.  
• Guests appearing intoxicated or under the influence will be denied entry or removed without refund.
• Flashlights, lighters, laser pointers, or flash photography are not permitted inside the haunt. 
• Costumes are welcome, but no prop weapons are allowed for safety reasons only exception is special event nights put on by My Haunted Forest with prior permission. 
• Pets are not allowed. Service animals are welcome, but be aware that free-roaming farm dogs and cats live on-site.

Medical & Accessibility Warnings

• This experience includes fog, strobe lights, sudden loud noises, and physical effects.
• If you have a medical condition such as epilepsy, respiratory issues, heart conditions, or are pregnant, we strongly recommend you consult your physician before attending.
• The trail is outdoor, uneven, and may be muddy or slippery. While it has been navigated by guests with wheelchairs or mobility devices, assistance may be required.  
• The trail is maintained for safety purposes; however, it is outdoor, uneven and may be muddy.  My Haunted Forest is not responsible for injury sustained while on the premises. 

Assumption of Risk

By attending MyHauntedForest, you voluntarily assume all inherent risks associated with participating in an intense haunted attraction, including but not limited to physical activity, low visibility, emotionally distressing content, or unintentional contact with props or other guests.

The Haunted Forest at Grand Farms, its staff, and affiliates are not liable for lost items, injuries, or damages unless caused by proven negligence.

Lost Items

We are unable to recover lost personal items during operating hours. If you lose something on the trail, report it at the ticket booth or email contact@myhauntedforest.com. Searches are conducted the following day. Guests may not re-enter the trail without staff supervision.

Ticketing & Refund Policy

• All ticket sales are final. No refunds will be issued for late arrivals, early departures, or failure to comply with rules.
• My Haunted Forest is open rain or shine on all advertised operating nights. We do not offer refunds due to the weather, unless we make the decision to close due to safety.  If we make the decision to close due to safety, our HR will reach out to all ticket holders for that night with options. 
• If you are unable to attend your scheduled night, please email us at contact@myhauntedforest.com. We will do our best to reschedule your visit if availability allows.
• Fast Pass upgrades may be available at the ticket booth if space permits.

Media & Recording

By purchasing a ticket and entering the event, you consent to being photographed, recorded (video and/or audio), and having your likeness used in promotional or documentary content in perpetuity without compensation.  This includes but is not limited to our live stream that we host on our social media channels and any and all advertising. 

Arrival & Entry

• Arrive at any time during open hours for your selected ticketed night. While we do not use strict timed entry, arriving early helps minimize wait times.
• Queue lengths vary by night and are longer on weekends and near Halloween.

Final Note

These rules and policies exist to create a safe, enjoyable experience for everyone. By entering the grounds, you acknowledge that you have read, understood, and agreed to these terms.